Real Time delivers public transport game-changer

Adelaide Metro has completed the full roll out of its real time passenger information system with customers now able to track the arrival of every bus, train and tram on the network.

In ushering in a new era for public transport, the Department of Planning, Transport and Infrastructure (DPTI) Chief Executive, Rod Hook said real-time information servicing 7650 bus stops, tram stops and train stations is now available via the Adelaide Metro website.

“Real-Time arrival information uses satellite tracking installed on all vehicles as part of our very successful Metrocard ticketing project, to predict when the next service will arrive based on speed and its last reported location,” he said.

“All you need to do is visit either on your PC, tablet or smartphone and press or click on the “Real Time” link to start accessing arrival information.”“Real-Time arrival information is free and is updated on the Adelaide Metro website every 60 seconds.”

Five digit stop codes are currently being installed at bus stops and train and tram stations to enable commuters to easily identify their unique code and look up their real-time arrival information.

Adelaide Metro will continue to refine and improve the real time service in coming months and while accidents and data outages can affect its accuracy, in such instances real-time will default to schedules to ensure customers remain informed about their next service.

To coincide with the full release of real time information an education and promotional campaign starts today with signage and passenger information available at stops and stations, online and on buses, trains and trams.

The Adelaide Metro website has also been refreshed and customers are encouraged to visit for real-time how-to guides, videos, competitions and further information.